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Searches for a single smServCall (service call) entry by ID
Returns service calls by serviceCallID
Searches for a single smServFault (problem) entry by ID and lineNbr
Returns smServFaults (problems) by serviceCallID
Returns cpnyIDs for a company ID
Searches for customers based on custID
Searches for smSoAddresses based on custID and shipToID
Searches for branches based on branchID
Searches for geographic zones ids based on areaID
Searches for projects by projectID
Searches for contractIDs based on contractID
Searches for call types based on callTypeID
Searches for status ids based on callStatusID
Searches for technicians based on employeeID
Searches for problemIDs based on callTypeID
Searches for contractIDs based on custID and contractID
Searches for equipment based on custID and shipToID and equipID
Searches for pmcodes pmtype
Searches for cause IDs by id
Searches for resolution IDs by id
Retrieves a Screen object for this class using the passed serviceCallID
Gets a new default Snote based on the passed template
Gets a new default smServFault based on the passed template
get a blank SMServDetail object
Gets a new default screen based on the passed template
Gets a new default smServCall based on the passed template
Gets a new unique serviceCallID
Edits all the records for the service contract entry screen.
Edits a note for smservCall. Requires noteLevel:SERVICECALL,PROBLEMCODE;actionTypes:ADD,UPDATE,VALIDATEONLY
Edits a note for smServCall. Requires noteLevel:SERVICECALL,PROBLEMCODE;actionTypes:ADD,UPDATE,VALIDATEONLY
Rebuilds Order Quantities in SL. All parameters are optional (send blank string). Call after editing or adding service Detail entries.
Edits the records for the SMServDetail table.
Edits the records for the smServCall table.
Edits the records for the smServFault table.
Attaches a file to a smServCall
Attaches a file to a smServFault
Links a file to a smServCall
Links a file to a smServFault
Ping service. Types: WEBSERVICE, SQL, ALL