serviceCallEntry
The following operations are supported. For a formal definition, please review the Service Description.
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about
About Copyright 2021. Catalina Technology. -
attachDetailFile
Attaches a file to a smServFault -
attachHeaderFile
Attaches a file to a smServCall -
editNote
Edits a note for smservCall. Requires noteLevel:SERVICECALL,PROBLEMCODE;actionTypes:ADD,UPDATE,VALIDATEONLY -
editNoteAsDataSet
Edits a note for smServCall. Requires noteLevel:SERVICECALL,PROBLEMCODE;actionTypes:ADD,UPDATE,VALIDATEONLY -
editSMServDetail
Edits the records for the SMServDetail table. -
editScreen
Edits all the records for the service contract entry screen. -
editsmServCall
Edits the records for the smServCall table. -
editsmServFault
Edits the records for the smServFault table. -
getBranchesByBranchID
Searches for branches based on branchID -
getCallTypesByCallTypeID
Searches for call types based on callTypeID -
getCausesByID
Searches for cause IDs by id -
getCompaniesByCpnyID
Returns cpnyIDs for a company ID -
getContractsByContractID
Searches for contractIDs based on contractID -
getContractsForCustomerByContractID
Searches for contractIDs based on custID and contractID -
getCustomersByCustID
Searches for customers based on custID -
getEquipment
Searches for equipment based on custID and shipToID and equipID -
getGeographicZonesByAreaID
Searches for geographic zones ids based on areaID -
getNewSMServDetail
get a blank SMServDetail object -
getNewServiceCallID
Gets a new unique serviceCallID -
getNewSnote
Gets a new default Snote based on the passed template -
getNewscreen
Gets a new default screen based on the passed template -
getNewsmServCall
Gets a new default smServCall based on the passed template -
getNewsmServFault
Gets a new default smServFault based on the passed template -
getPMCodesByType
Searches for pmcodes pmtype -
getProblemsByCallTypeID
Searches for problemIDs based on callTypeID -
getProjectsByID
Searches for projects by projectID -
getResolutionsByID
Searches for resolution IDs by id -
getScreenByServiceCallID
Retrieves a Screen object for this class using the passed serviceCallID -
getServiceCallByExactID
Searches for a single smServCall (service call) entry by ID -
getServiceCalls
Returns service calls by serviceCallID -
getSiteIDsByCustIDAndShipToID
Searches for smSoAddresses based on custID and shipToID -
getStatusIDsByCallStatusID
Searches for status ids based on callStatusID -
getTechniciansByEmployeeID
Searches for technicians based on employeeID -
getsmServFaultByExactID
Searches for a single smServFault (problem) entry by ID and lineNbr -
getsmServFaults
Returns smServFaults (problems) by serviceCallID -
linkDetailFile
Links a file to a smServFault -
linkHeaderFile
Links a file to a smServCall -
ping
Ping service. Types: WEBSERVICE, SQL, ALL -
rebuildOrderQuantities
Rebuilds Order Quantities in SL. All parameters are optional (send blank string). Call after editing or adding service Detail entries.